Project Management Experience

GI Call Center Project Update_GH[84].pdf

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Problem/Background:

I chose these work samples because they highlight my project management experience in the healthcare field. As a Management Engineering Co-op, I had to oversee all things management: project management pieces like creating Gantt charts and project overviews. These samples have to do with a GI call center department project where the issue was a diluted sense of roles and responsibilities cross-departmentally and we were tasked with streamlining the process.

Action:

I worked on several documents such as a Roles and Responsibilities document, and piloting a PDSA, however these two documents outline the high level project management pieces I did.

Result:

They impacted the outcome by providing us with a solid timeline of which to act and abide by, allowing us to launch the pilot on time and also have pre-planned checkpoint of review/iterate. It was also a good experience to - as the project developed - fill out and edit the Gantt chart accordingly which taught me that being adaptable to how the project moves is also important in keeping everyone on track.

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This work sample is from my second co-op experience working as a Mangement Engineering Intern at Beth Israel Deaconess Medical Center. It highlights my project management and organization skills, showcasing my ability to keep our internal consulting team on a timeline to improve the problem effectively and in a timely manner. These skills are important to highlight in my portfolio because they demonstrate my ability to bring cohesion to a team as well as understand context and relative urgency of projects when organizing multiple projects at once to create a team working balance that finishes all projects in an efficient manner.